Terms of Use

We're thrilled to have you as part of the Memmsta Hotels experience!

Take a moment to explore the details of our Terms of Use, shaping the guidelines for your interaction with our website, services, and related applications. Your agreement to adhere to these terms is key to ensuring a positive and harmonious experience for all. If there are any aspects you're not comfortable with, we encourage you to reach out.

1. Acceptance of Terms:

  • By accessing or using our services, you agree to be bound by these Terms of Use. Memmsta Hotels reserves the right to modify these terms at any time, and your continued use constitutes acceptance of the updated terms.

2. User Responsibilities:

  • Users are responsible for maintaining the confidentiality of their accounts and passwords. Any activities under your account are your responsibility.

3. Prohibited Activities:

  • Users must not engage in any unlawful or prohibited activities while using our services. This includes but is not limited to unauthorized access, distribution of malicious software, or any action that disrupts or interferes with our services.

4. Intellectual Property:

  • Memmsta Hotels retains all rights to the intellectual property associated with our services. Users are prohibited from reproducing, distributing, or modifying any content without explicit permission.

Payment for Services

Welcome to Memmsta Hotels' Payment for Services section. This outlines the terms related to payments made for our services, ensuring a transparent and secure transaction process.

1. Payment Methods

  • In case your plans change, ensure to inform in writing the cancellation/ amendments in plan to the Hotel Reservation for a refund of your deposit. The guidelines in this regards as under:-

2. Payment Authorization

  • By providing payment information, you authorize Memmsta Hotels to charge the specified amount for the requested services. Payments are processed securely, and your financial information is handled in accordance with our Privacy Policy.

3. Booking Confirmation

  • Your booking is confirmed once payment is successfully processed. A booking confirmation, along with relevant details, will be sent to the provided email address.

4. Refund Policy

  • Please refer to our Refund Policy for information on cancellations and refunds. Memmsta Hotels aims to provide a fair and transparent refund process for our users.

Channel Partners

As part of our commitment to providing diverse and accessible services, Memmsta Hotels collaborates with channel partners. The following terms outline the relationship between Memmsta Hotels and our valued channel partners.

1. Collaboration Agreement:

  • Channel partners enter into a collaboration agreement with Memmsta Hotels, defining the terms of the partnership. This agreement outlines mutual responsibilities, expectations, and any specific conditions related to the partnership.

2. Booking Integration:

  • Channel partners may integrate with Memmsta Hotels' booking system to facilitate seamless reservations. Integration processes are conducted in accordance with industry standards and data protection regulations.

3. Data Protection:

  • Memmsta Hotels and its channel partners adhere to strict data protection policies. Any data shared or processed during the collaboration is handled securely and in compliance with relevant privacy laws.

F&B Partner

Our Food and Beverage (F&B) partners play a crucial role in enhancing the overall guest experience. This section outlines the terms and conditions governing the collaboration between Memmsta Hotels and our esteemed F&B partners.

1. Collaboration Agreement:

  • F&B partners enter into a collaboration agreement with Memmsta Hotels, specifying the terms and conditions of the partnership. This agreement covers aspects such as menu offerings, pricing, and quality standards.

2. Service Standards:

  • F&B partners are expected to maintain high standards of service, including quality, hygiene, and customer satisfaction. Memmsta Hotels reserves the right to terminate partnerships if service standards are not met.

3. Menu Changes and Pricing:

  • Any changes to menus or pricing should be communicated in advance and updated in collaboration with Memmsta Hotels. Transparent communication ensures a seamless experience for guests.

We appreciate your cooperation and adherence to these terms, contributing to a positive and collaborative environment. If you have any questions or concerns, please contact us at .

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