Terms of Use
We're thrilled to have you as part of the Memmsta Hotels experience!
Take a moment to explore the details of our Terms of Use, shaping the guidelines for your
interaction with our website, services, and related applications. Your agreement to adhere to
these terms is key to ensuring a positive and harmonious experience for all. If there are any
aspects you're not comfortable with, we encourage you to reach out.
1. Acceptance of Terms:
- By accessing or using our services, you agree to be bound by these Terms of Use. Memmsta
Hotels reserves the right to modify these terms at any time, and your continued use
constitutes acceptance of the updated terms.
2. User Responsibilities:
- Users are responsible for maintaining the confidentiality of their accounts and passwords.
Any activities under your account are your responsibility.
3. Prohibited Activities:
- Users must not engage in any unlawful or prohibited activities while using our services.
This includes but is not limited to unauthorized access, distribution of malicious software,
or any action that disrupts or interferes with our services.
4. Intellectual Property:
- Memmsta Hotels retains all rights to the intellectual property associated with our services.
Users are prohibited from reproducing, distributing, or modifying any content without
explicit permission.
Payment for Services
Welcome to Memmsta Hotels' Payment for Services section. This outlines the terms related to
payments made for our services, ensuring a transparent and secure transaction process.
1. Payment Methods
- In case your plans change, ensure to inform in writing the cancellation/ amendments in plan
to the Hotel Reservation for a refund of your deposit. The guidelines in this regards as
under:-
2. Payment Authorization
- By providing payment information, you authorize Memmsta Hotels to charge the specified
amount for the requested services. Payments are processed securely, and your financial
information is handled in accordance with our Privacy Policy.
3. Booking Confirmation
- Your booking is confirmed once payment is successfully processed. A booking confirmation,
along with relevant details, will be sent to the provided email address.
4. Refund Policy
- Please refer to our Refund Policy for information on cancellations and refunds. Memmsta
Hotels aims to provide a fair and transparent refund process for our users.
Channel Partners
As part of our commitment to providing diverse and accessible services, Memmsta Hotels
collaborates with channel partners. The following terms outline the relationship between Memmsta
Hotels and our valued channel partners.
1. Collaboration Agreement:
- Channel partners enter into a collaboration agreement with Memmsta Hotels, defining the
terms of the partnership. This agreement outlines mutual responsibilities, expectations, and
any specific conditions related to the partnership.
2. Booking Integration:
- Channel partners may integrate with Memmsta Hotels' booking system to facilitate seamless
reservations. Integration processes are conducted in accordance with industry standards and
data protection regulations.
3. Data Protection:
- Memmsta Hotels and its channel partners adhere to strict data protection policies. Any data
shared or processed during the collaboration is handled securely and in compliance with
relevant privacy laws.
F&B Partner
Our Food and Beverage (F&B) partners play a crucial role in enhancing the overall guest
experience. This section outlines the terms and conditions governing the collaboration between
Memmsta Hotels and our esteemed F&B partners.
1. Collaboration Agreement:
- F&B partners enter into a collaboration agreement with Memmsta Hotels, specifying the terms
and conditions of the partnership. This agreement covers aspects such as menu offerings,
pricing, and quality standards.
2. Service Standards:
- F&B partners are expected to maintain high standards of service, including quality, hygiene,
and customer satisfaction. Memmsta Hotels reserves the right to terminate partnerships if
service standards are not met.
3. Menu Changes and Pricing:
- Any changes to menus or pricing should be communicated in advance and updated in
collaboration with Memmsta Hotels. Transparent communication ensures a seamless experience
for guests.
We appreciate your cooperation and adherence to these terms, contributing to a positive and
collaborative environment. If you have any questions or concerns, please contact us at support@memmstahotels.com .
